FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q:

Are you a factony or trading company ?

A:

We are manufacturer with export license. Our factory was founded in 1994 with over 27 years rich experience, covers an area of 13500m².

Q:

How can we get samples?

A:

Once details are confirmed, FREE samples are available for quality check before order.

Q:

May l have my own logo?

A:

Of course you can have your own design including your logo.

Q:

Do you have experience by working with brands?

A:

Thanks to clients' trust, Baylis & Harding, Michel, TJX, As-Wastons, Kmart, Walmart, Disney, Lifung, Langham Place Hotel, Time Warner, etc.

Q:

What's your delivery lead time?

A:

The delivery lead time depends on season and products themselves. It will be 30-40 days during the nomal season and 40-50 days during the busy season (June to September).

Q:

What's your MOQ?

A:

1000 sets for Bath Gift Set as a trial order.

Q:

How Iong have you been in this business?

A:

Our factory was established in 1994. Up to now, we have more than 27 years rich experience in bath and skin care field, pure soy candle as well.

Q:

what is your production capacity?

A:

20,000 sets everyday for bath gift set. Every year, our production capacity is over USD 20 million.

Q:

Where is your loading port?

A:

Xiamen port, Fujian Province , China.

Q:

What kind of assistance you can offer ?

A:

1. Research and development.
2. Unique & specific formulations.
3. Product improvement.
4. Artwork Design.

Q:

How does your factory do regarding quality control?

A:

Quality is priority! To provide our customer good quality products is our basic mission.
All of us always keep the quality control from the very beginning to the very end:
1. All raw material we used are inspected before packaging: MSDS for chemicals are available for check.
2. All Ingredients have passed ITS, SGS, BV ingredient review for EU and American markets.

3. Skillful workers care details in the producing and packing processes;
4. QA, QC team is responsible for quality check in each process. In-house Inspection Report available for check.

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